MASTERPOST - Frases Úteis e Vocabulário Sobre Telefones!

Hello everybody!

Neste post você encontra frases úteis para ligações telefônica e conference calls. Treine e tenha essa lista sempre que precisar, principalmente quando a conexão está ruim ;)

As frases foram retiradas de diferentes níveis do material Market Leader, que usamos em alguns dos nossos cursos.

THE BASICS

MAKING CALLS

Hello...

Could I speak to Carmela Cantani, please?

This is Erika Mueller from KMV.

Is this the sales/finance/marketing department?

I'm calling about ...

Could you transfer me to the IT department, please?

Could you tell him/her that I called?

Could you ask him/her to call me back?

Can I leave a message, please?

RECEIVING CALLS

Hello, Matt speaking.

Good morning, David Seymour speaking.

Hello, this is Carl Fisher.

PUTTING THROUGH

Who's calling, please?

Could you tell me what it's about?

I'll put you through.

One moment, I’ll connect you.

Can you hold?

TAKING MESSAGES

He seems to be with someone right now. Can I get him to call you?

I'm afraid there's no answer. Can I take a message?

I’m sorry, she’s not available at the moment. Can I take a message?

SAYING GOODBYE

Thank you, bye.

Thanks for your help, bye.

COMMUNICATION BREAKDOWN

ASKING FOR REPETITION

Sorry, could you repeat that?

I didn't (quite) catch that.

Could you speak up, please?

Could you say that again, please?

ASKING FOR CLARIFICATION

What do you mean by ... ?

What does ... mean?

Could you clarify that?

CHECKING INFORMATION

Would/Could you spell that, please?

Can I read that back to you?

PROBLEMS WITH UNDERSTANDING

Sorry, I'm not with you.

Sorry, I don't follow you.

Sorry, I'm not sure I know what you mean.

ASKING FOR FURTHER INFORMATION

Could you give me some more details, please?

Could you be a bit more specific?

Could you explain that in more detail?

TECHNICAL PROBLEMS

Sorry, it's a bad line. Can I call you back?

It's a terrible connection.

I'm afraid I'll have to get back to you later.

Sorry, we were cut off.

SUMMARISING THE CALL

Let me go over what we've agreed.

Let me just summarise ...

E aqui alguns termos que usamos para falar sobre telefones e telefonemas, com exemplos e traduções.

Answer - verb

Atender (o telefone)

I phoned the shop but nobody answered so I guess they're closed.

Busy (ame) or engaged (bre) - adj

Ocupado

If the line's busy and you can't get through, call again later.

Busy signal (ame) or engaged tone (bre) - noun

Som de ocupado

Mum's always on the phone after dinner, so i'll get a busy signal if I call now.

Call - noun

Telefonema, ligação

I'm sorry, but I really have to take this call.

Call - verb

Ligar

If you need a lift home, call me and i'll come and get you.

Caller - noun

Quem faz a ligação

I spoke to hundreds of callers every day while I was a receptionist.

Charge or recharge - verb

Carregar, recarregar

Don't forget to charge your phone before you go camping.

Conference call - noun

Teleconferência

I'm having a conference call with some old friends tonight.

Cordless phone - noun

Telefone sem fio

Have you seen the cordless phone? I had it in the bathroom but it isn't there now.

Dial - verb

Discar

Are you sure you dialled the right number?

Dialling tone (bre) or dial tone (ame) - noun

Som de telefone tocando

I think the line's dead. There's no dial tone when you pick up the phone.

Hang up - verb

Desligar (a ligação)

Someone called, but as soon as they heard my voice they hung up.

Landline - noun

Telefone fixo

We've all got smartphones, so do we really need a landline in the house?

Line or connection - noun

Linha

The line was really bad so I called again to get a better connection.

Missed call - noun

Ligação perdida

I check my missed calls every night in case i've missed an important one.

Pay phone or phone booth - noun

Orelhão

There aren't many pay phones left these days.

Pick up - verb

Atender (o telefone). Literalmente “pegar” o telefone fixo da base.

The phone rang and everbody stared at it. Then Maria slowly picked it up.

Return a call or call sb back - verb

Retornar uma ligação, ligar de volta

He didn't return my call, so I knew something was wrong.

Ring - verb

Tocar (som do telefone)

The phone was in the bathroom so I didn't hear it ring.

SIM card - noun

Chip do celular

You can use any mobile phone that's got your SIM card in it.

Telephone directory (also directory or phone book) - noun

Lista telefônica

Do you have to pay to have your number in the telephone directory, or is it free?

Text message or text - noun

SMS, mensagem (também usado para aplicativos de mensagem no geral)

He sent me lots of texts after I told him our relationship was over.

Text - verb

Mandar mensagem

We don't call each other much, but we're always texting each other.

Voicemail - noun

Caixa postal, secretária eletrônica do celular.

If I can't answer your call, leave a message on voicemail if you like.

Wireless network or network - noun

Rede

Your phone can hook into networks in other countries if your service provider has deals with them.

Você pode checar seu entendimento do vocabulário neste quiz do site EnglishClub.com

Quer aprender na prática como fazer ligações em inglês, em um curso de inglês que te ensina o que você realmente precisa aprender? Converse com a gente ;) vamos pensar num desenho de curso que se encaixa nos seus objetivos.

Blue Pine Inglês Especializado

19 98431-2180

contato@bluepine.com.br